Telkom Upgrades Telkom Flexi's Services to Telkomsel
PT Telekomunikasi Indonesia, Tbk (Telkom) will gradually end the Telkom Flexi product, the fixed wireless services based on CDMA technology. This decision is in line with the Government's program on Structuring Band Frequency and the License of Frequency Transfer of 800 Mhz. For the convenience and the ease of customers to communicate, the user who is currently a customer of Telkom Flexi will be transferred to GSM-based technology, namely Telkomsel.
Arif Prabowo, Vice President of Corporate Communications, Telkom said, "To improve service to customers, we have a program of 'Upgrade Flexi service to Telkomsel' since last October 2014”.
In relation to this upgrade program, Arif stated there are already a lot of Telkom Flexi subscribers who upgraded its services to Telkomsel. Telkom still provides an opportunity for customers to upgrade, so customers can still get a maximum of telecommunications services since there will be a gradual decrease from the Telkom Flexi service.
Telkom appealed to all Telkom Flexi customers to immediately take advantage of this upgrade opportunity. Through the recent upgrade, customers can obtain a variety of advantages including stronger signal, wider coverage, rates that remain efficient, and able to use national and international roaming, and the availability of variety of handsets.
"Customers can also get the chance to get broadband internet access with higher speeds, ie, up to 14.4 Mbps (Flexi up to 3.1 Mbps) and even obtain 4G / LTE cellular service which is much faster." Said Arif.
Customers will receive a new Telkomsel number once upgraded. However, Telkom Flexi old number can still be able to be contacted and the call will be accepted in the new number. The new user information will be received by the caller via SMS (mobile) or voice response and/callback (house number).
This service updates can be done in various Plasa Telkom. User is obliged to carry identity cards (KTP / SIM / Passport / Student Card, Telkom Flexi physical card), as well as devices that have been used for a number of Telkom Flexi.
Customers who meet the terms and conditions to upgrade Telkom Flexi service to Telkomsel is the customer that has been inactive for more than one month, never make a call, do Top Up (prepaid), or pay a bill (postpaid), and are not in a position of grace period (prepaid) or delinquent (postpaid).
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