Jayapura Mayor Benhur Tommy Mano takes a look at the GrabCar Protect vehicle during its launch in Jayapura on Wednesday. (Photo Courtesy of Grab Indonesia)

Safe Travels: GrabCar Protect Now Available in Jayapura


SEPTEMBER 25, 2020

Jakarta. GrabCar Protect, the plastic-partitioned online taxis belonging to ride-hailing firm Grab Indonesia, is now available in Jayapura, Papua, to ensure safer trips amid the pandemic.

Indonesia keeps on breaking its records on the daily count of confirmed Covid-19 cases. The Covid-19 Papua database revealed the number of cases in Jayapura has reached 2,860 patients as of Thursday. With the virus outbreak spiraling out of control, implementing health protocols in transportations becomes a must.


Grab first introduced the GrabProtect program for their motorcycle and car rides last April. The program ramps up the existing hygiene measures for safer rides for both the driver and passengers.

The decacorn is currently making the service available in major cities across the archipelago in stages, with Jayapura being the most recent addition. Since its launch, GrabProtect has served at least 26 million kilometers of trips.

"GrabForGood encourages us to always look for ways to help everyone benefit from the digital economy even during the pandemic. Safety has always been our main focus and with GrabProtect, we have become the pioneer of raising the hygiene standards in the ride-hailing industry," Grab's East Indonesia head Halim Wijaya said at the GrabCar Protect launch in Jayapura on Wednesday.

Several safety measures in GrabProtect include requiring both driver and passenger to fill in an online form to declare they are free of Covid-19 symptoms before booking a ride.

Drivers must also upload a selfie wearing a mask to ensure health protocols are met. Both passengers or drivers can cancel a booking before the ride starts if the other does not have the face-covering on. There will be no penalty for cancelation.

Another safety measure is the plastic partition between the driver's seat and backseat. Grab has also implemented cashless payment to keep physical contact to a minimum.

"With GrabCar Protect in Jayapura, we are strengthening our commitment to our drivers to provide a trusted fleet that supports safe mobility," Halim said.

According to Jayapura Mayor Benhur Tommy Mano, GrabProtect does not only give additional protection against the virus but also helps the economy amid the pandemic.

"I believe this partnership can help people to do their activities easily and safely. With this, we can remain healthy and help turn the wheel of the regional economy," Benhur said.