Jakarta. Foreign journalists have voiced concern over some of the services provided by the organizers of this year's Asian Games, currently underway in Jakarta and Palembang, South Sumatra.
Media operations are among several issues that have yet to be resolved, three days since the start of Asia's largest multisport event.
"I'm not happy with the speed of the Wi-Fi and also the shuttle buses for the media," Li Hsinyun, a reporter for Taiwan's Top Sporting News Agency, said at the main press center at the Jakarta Convention Center on Tuesday (21/08).
"And for the transportation, it is too limited as there is only one bus going to the media center every hour, which is not ideal for me," fellow Taiwanese journalist Jing-Wun Sie told Jakarta Globe.
"But I'm happy with the food," she added.
While the two journalists complained about transportation, others felt that English translations of press releases could be made available faster.
In response, a representative of the Indonesia Asian Games Organizing Committee (Inasgoc) said the organizers welcome any criticism.
"We're here to serve you, so when there is feedback, we are happy and willing to resolve any issues," said Muhammad Buldansyah, public relations and media director at Inasgoc.
He said the shuttle bus frequency should be sufficient because the organizing committee tailored it to the events at the various venues.
"As for press releases, I guess the Indonesian versions of the statements are fast already, but the English versions could be faster. We're willing to fix that," he said.
Inasgoc said around 11,000 accredited journalists are covering this year's Asian Games, with 1,500 from Indonesia and 700 from Japan.