Soetta Ticket Counters Gone by March 1, Airport Operator Says


FEBRUARY 10, 2015

Jakarta. State-owned airport operator Angkasa Pura II will begin shutting airline ticket counters at 13 airports, including Soekarno-Hatta outside Jakarta, as of March, an official said on Tuesday.

The measure, which the Transportation Ministry argues will end the practice of ticket scalping at airports, will kick off on March 1 with the closure of ticket counters at Soekarno-Hatta and at Kuala Namu airport in Medan, North Sumatra, said Budi Karya Sumadi, the president director at Angkasa Pura II.

On April 1, no fooling, the operator will shut down ticket counters at Sultan Mahmud Badaruddin II Airport in Palembang, South Sumatra; Sultan Syarif Kasim II in Pekanbaru, Riau; Minangkabau in Padang, West Sumatra; and Sultan Husein Sastranegara in Bandung.

On May 1, Angkasa Pura II will close the ticket counters at Iskandar Muda airport in Banda Aceh; Halim Perdanakusuma in East Jakarta; Raja Haji Fisabilillah in Tanjung Pinang, Riau; Depati Amir in Pangkal Pinang, Bangka-Belitung; Supadio in Pontianak, West Kalimantan; Sultan Thaha in Jambi; and Silangit in North Tapanuli, North Sumatra.

“As we close the ticket counters, we will also start operating customer service counters at the airports, which will provide many services including selling tickets,” Budi said.

He did not say how these new ticket counters would be any less prone to the scalping racket than those run by the individual airlines.

Late last year, the Transportation Ministry issued a memo on the ban on airline ticket sales at airport terminals in a bid to rout ticket scalpers. The memo also called for the enforcement of existing prohibitions on unregistered taxis operating at airports and on smoking inside airports. The memo also obliged airlines to provide lounges for their passengers.