Jakarta. The Ministry of Communications and Information Technology has established a ticket system where citizens may lodge and track complaints of so-called "negative" or "immoral" content they found while surfing the Internet.
This new initiative is part of government efforts to reduce pornography and "other illegal activities" that promote "negative" content on the Internet, according to a 2014 ministerial regulation.
Though the regulation does not clearly outline what constitutes "negative" content, ICT Minister Rudiantara explained that material promoting racial or religious discrimination, hoaxes, radicalism or terrorism are all fair game to be nixed from the list of approved domains to be accessed by Indonesian users.
"People have the right to know how far their complaint has been processed," the minister added. "This initiative really needs participation from the people and from various organizations."
Users will be allowed to submit complaints or reports about any website or content they believe fits the ministry's criteria for "negative" content. If approved, requests will be submitted to Internet service providers in the country to block the relevant domains.
A netizen who wishes to lodge a report or complaint must first sign up to the service using his or her full name and email address.
Users can also send an email to email@example.com or send a WhatsApp message to 0811 9224 545 for more information.