Salesforce Expands Indonesian Presence with Public Cloud Solution

The Jakarta Globe
August 24, 2023 | 11:30 pm
SHARE
Salesforce Indonesia executives pose for a photo during the opening of a new office in Jakarta, Thursday, Aug. 24, 2023. (Handout)
Salesforce Indonesia executives pose for a photo during the opening of a new office in Jakarta, Thursday, Aug. 24, 2023. (Handout)

Jakarta. Leading customer relationship management platform Salesforce on Thursday introduced Hyperforce, a platform that allows users in Indonesia to store their data locally. 

Hyperforce is a public cloud architecture built on Amazon Web Services (AWS) that enables customers to deploy Salesforce solutions such as Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud anywhere on a widely trusted platform with the expansive scalability of the public cloud.

Hyperforce significantly advances service interoperability across various applications and devices while simultaneously minimizing downtime associated with scheduled maintenance, the company said in a statement.

"We aim to foster closer collaboration with our customers and partners, assisting more Indonesian companies in leveraging AI, data, and CRM to harness the potential of the digital economy," said Sujith Abraham, Senior Vice President and General Manager of Salesforce ASEAN.

Advertisement

"Indonesian companies now have access to Hyperforce, which empowers them to store data within their locale with the benefit and the scale of the public cloud."

During Thursday's event in Jakarta, Salesforce introduced a "new Indonesian entity" that will bring Salesforce’s team and decision-making closer to customers and partners in the market and enable Salesforce to tap into the local talent pool.

In its partnership with the Indonesian government, Salesforce provides digital talent scholarships that seek to equip Indonesian youths with the essential skills requisite for the digital economy sector. This program is a collaboration with the Communication and Informatics Ministry.

Under the partnership, participants will have access to develop Salesforce Administrator, Developer and App Builder capabilities after training courses on Trailhead -- Salesforce’s free online learning platform -- and through expert-led workshops. 

This is a follow-up to Salesforce's commitment announced in March to train up to 100,000 students in Indonesia with CRM skills over three years in partnership with Nokentech. 

Top-tier Indonesian companies such as GoTo, Lion Parcel, Xendit, and United Tractors currently use Salesforce's solutions. According to the company, the Indonesian Health Ministry is also a customer of its solutions.

Tags: Keywords:
SHARE

Related Articles


Tech Jun 13, 2025 | 9:44 pm

Indonesia Introduces AI and Coding to 59,000 Schools Nationwide

Indonesia rolls out AI and coding as elective subjects in 59,000 schools, aiming to prepare students for the digital future.
Opinion Jun 12, 2025 | 10:14 pm

More Than Algorithms: Why Human Ambassadors Still Matter in the Age of AI

People trust people more than they trust machines. Ambassadors bring credibility that no chatbot or automated campaign can match.
Tech Jun 12, 2025 | 10:00 am

AI Helps Jakarta Reduce Congestion, Expansion Still Needed

Jakarta's AI-powered traffic system is easing congestion, but only 65 of 321 intersections are covered. Officials call for a full rollout.
Tech Jun 11, 2025 | 11:43 am

AI Can't Be Trusted Blindly, Deputy Minister Stella Warns

Deputy Minister Stella Christie said critical thinking and evaluation should be key components of AI literacy.
Business May 14, 2025 | 2:15 pm

AI Takeover? Microsoft Lays Off 6,000 Employees, Shifts Focus to AI

Microsoft lays off 6,000 workers as part of a broader shift towards AI investments and restructuring.
Tech May 6, 2025 | 4:14 pm

OpenAI Abandons For-Profit Plan, Keeps Nonprofit in Control

OpenAI scraps plan to go fully for-profit, says its nonprofit board will retain control while restructuring as a public benefit corporation.
Tech May 1, 2025 | 2:50 pm

Bali's Udayana University Expels Student Over Deepfake Sexual Harassment Case

Udayana University expels student for using AI deepfake tech to create explicit images of classmates; 37 victims yet to file police report.
Special Updates Apr 25, 2025 | 11:50 am

Indosat Ooredoo Hutchison Promotes AI Use in Mining Sector

Indosat Ooredoo Hutchison recently hosted the Indonesia AI Day for Mining Industry in Jakarta.
Tech Apr 24, 2025 | 4:36 pm

Indosat Hosts AI Day to Accelerate Digital Transformation in Mining Industry

Indosat Ooredoo Hutchison's AI Day highlights AI's role in transforming Indonesia's mining sector, boosting efficiency and sustainability.
News Apr 24, 2025 | 4:25 pm

Two to Stand Trial in President Prabowo Deepfake Scam

Two suspects who used AI deepfakes of President Prabowo in an online scam are set to stand trial after police handed over their case.

The Latest


Special Updates 8 hours ago

Pegadaian Sees Highest Growth in South and Central Kalimantan

The region has recorded total outstanding loans of Rp 7.8 trillion, making it the second-best performing region nationwide.
News 11 hours ago

Indonesia Evacuates 101 Nationals from Iran Amid Escalating Regional Conflict

Indonesia evacuates 101 people from Iran, including citizens and embassy staff, amid rising regional tensions.
News 11 hours ago

USS Nimitz Sails Past Indonesia as Iran-Israel Conflict Escalates

The US aircraft carrier USS Nimitz transited Indonesia's Malacca Strait on June 17, likely heading to the Middle East.
Special Updates 11 hours ago

Pegadaian Semarang Regional Office Signs Legal Cooperation Agreement with Prosecutors

Prosecutors will assist with issuing warning letters, summonses, and debt collection efforts targeting delinquent customers.
Lifestyle 15 hours ago

Millions Flex for International Yoga Day

From the Himalayas to the beaches, Indians joined mass yoga sessions as PM Modi led global celebrations for International Yoga Day.
COPYRIGHT © 2025 JAKARTA GLOBE. ALL RIGHTS RESERVED