In Bid to Boost Tourism, West Sumatra Hosts Training Session for Local Hotel Staff
Padang. The West Sumatra Tourism Agency recently held a two-day training session for hotel workers as the regional government seeks to boost tourism in the region.
"Increasing the Competence of Tourism Human Resources in Hotel and Hospitality Management in West Sumatra" event was held at the Nikita Hotel in Bukittinggi, West Sumatra, on May 8-10.
As many as 50 hospitality workers – ranging from food and beverage vendors to housekeeping staff – participated in the event and received government-endorsed certificates.
Oni Yulfian, head of West Sumatra's tourism agency, said the event aimed at improving the quality and competence of hospitality services in the region.
"Knowledge, skills and attitudes of our hospitality workers should be of the highest quality. If not, that person cannot be regarded as competent," Oni said.
Nearly 50,000 foreign tourists and 7.3 million Indonesian visitors arrived in West Sumatra last year.
"These numbers are too small [...] the region's potential is much greater," said Oni.
In a bid to increase religious and culture tourism to the region, Oni urged hotel staff in West Sumatra to adorn local, culturally unique outfits.
"Wearing West Sumatra-specific clothing demonstrates our unique culture. We think tourists will be impressed."
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